The US managed service market could grow by a CAGR of over 6% by 2025. In light of recent ransomware attacks, more businesses are considering managed IT services. Not every managed IT support team will have the tools or services you need, though.
Here are seven tips that can help you find the best managed IT support team for oil and gas in Fort Lauderdale. With these tips, you can find the right IT support for your business.
Choosing the right team could reduce IT costs by 45%. Your team’s efficiency can increase by 65% as well.
With the right team, you can improve your ROI and boost business.
Start your search for the best IT consulting companies with these tips today.
1. Gather Referrals
First, take the time to talk to other business professionals in the area. Ask if any of them use managed IT support. Then, take the time to ask about their service provider.
For example, you can ask:
- How has the managed service provider (MSP) benefited your business
- What services are you using
- Have you experienced any issues with the company
- How were those issues resolved
- Are you satisfied with the services you’re receiving
- Have you considered hiring someone else
- Is the team knowledgeable
Start creating a list of options. If your network can’t point you in the right direction, that’s okay. Instead, search “managed IT services near me” online.
Some companies prefer to choose a local MSP. It’s possible your MSP offers remote management and monitoring, though. In that case, they don’t need to have offices in your area.
Start creating a list of options. Then, check out each company’s Better Business Bureau listing. Do your due diligence and learn more about each team before hiring them.
2. Look for Industry-Specific Experience
Before choosing managed IT support, it’s important to find an established business and experienced team.
Look at each company’s BBB profile. How long has the company existed? Choose an established company that won’t disappear overnight.
Chances are, an established business has worked out the kinks in its daily operations. A new business, however, might still have issues it needs to work out.
Then, look for an MSP that’s worked with oil and gas companies in the past. Try to learn as much as you can about their experience. Some businesses have case studies you can look at.
How did the MSP help their oil and gas clients? What services best suited the business?
Finding an MSP with industry-specific experience could benefit your business in the long run. The MSP will understand your distinct needs. They might give you a valuable advantage in the industry as a result.
You can also feel confident knowing the MSP is capable of helping your oil and gas business.
Before choosing managed IT services, ask if you’ll work with a dedicated technician. Ask about the technician’s experience, too. Determine if they have any certifications or training that might benefit you.
3. Consider Customized Plans
Your oil and gas business is unique. You’ll need unique managed IT support as well. Otherwise, your MSP might struggle to meet your needs and goals.
Schedule a consultation appointment with at least three businesses on your list. Then, review your goals. Ask the company how their managed IT support will help.
The company should work with you to develop a customized plan based on your distinct needs. They shouldn’t treat you like any other business. If they do, scratch them off your list.
During your consultation appointment, the company should discuss using a proactive approach for your team. Some businesses wait until there are problems, then set everything down to find a solution. This antiquated method to fixing IT issues can waste valuable time.
It could hurt your bottom line as well.
Instead, look for an innovative team that remains proactive. They should remain up-to-date with the newest technologies and techniques. They’ll have an easier time keeping your business up-to-date as a result.
The company should also make changes to help you get ahead of potential problems before they arise.
4. Review Their Services
Take the time to review the services you need. Remember, more businesses are falling victim to ransomware. In fact, 60% of small businesses go out of business within six months of an attack.
If your business isn’t prepared to mitigate an attack, talk to your managed IT support about cybersecurity. They can safeguard your private information and help if there’s a cyberattack.
Consider cloud computing services as well. Moving to the cloud could improve your team’s productivity. You’ll have an easier time communicating outside of the office, too.
Make a list of the IT services you might need. Look for managed IT services that suit your goals.
5. Find a Fast Team
It’s not enough to find an experienced IT team. Make sure they’re capable of helping you when you need help most, too.
Ask each company about their availability and response times. If they’re juggling too many clients, they might struggle to help. If they have slow response times, you might experience hours of costly downtime.
6. Read Reviews
Check each company’s BBB listing for client reviews. You can also ask each company for references. Speaking with their recent clients can help you learn about the business from someone who was once in your shoes.
7. Consider the Contract
Ask at least three businesses on your list for an itemized contract. Make sure you understand what’s included in the quote. Then, compare your options.
Take the time to review the contract as well. What fee structure does the company use? Will you pay for each support ticket or on a monthly basis?
If you discussed pricing over the phone, make sure to get a written copy.
Search for Support: The Best Managed IT Services for Oil and Gas in Fort Lauderdale
Finding the right managed IT services for your Fort Lauderdale oil and gas company can benefit your business for years. Use these seven tips to find an experienced, reliable team. With these tips, you can feel confident in your choice.
Ready to discuss your IT needs? We’re here to help.
Contact us today for a quote.