The Benefits of IT Services

1800 Office SOlutions Team member - Elie Vigile
1800 Team

As a business owner you know how important productivity is. Without productivity every other aspect of the business falls apart including:

  • Customer service
  • Profitability
  • Quality products and services
  • Competitiveness
  • Employee participation

Without making money you are just spending money and this is no way to have a successful business and this is why you strive for productiveness on a daily basis.

But there are some situations that occur that don’t allow us to be productive.

Have your servers, phone lines, or IT network ever gone down? If so, you know how frustrating it is because your employees aren’t able to be productive which leaves them irritated and can also leave you with aggravated customers.

If you can’t answer your customer’s emails or phone calls how can you make your customers happy? Since a top priority is to keep your customers happy and make sure they continue to use your product or services you need to make sure you have technical support in case your network does go down.

Wood Business Solutions offers Managed IT Services such as:

  • Integration of Phone Systems
  • Ensuring quality Internet connections with a large network capability
  • Managing data back-up in case of natural or unplanned disasters
  • Anti-Virus and Anti-Spam capability for all of your systems

We monitor your equipment, network, and other facets of your technology, we are able to pinpoint exactly when and if a problem occurs and fix it before you’re even aware it happened.

What we offer is much more than the break-fix approach. We offer proactive monitoring that keeps your technology running smoothly so your business can too.

We know when there is a problem before it makes a significant impact on your business processes. We do this by monitoring your servers, workstations, network devices, and mobile devices for statuses and errors. The great thing is we can do this all without interfering with your business procedures!

Our managed IT services can help save your work day due to computer or network downtime. Downtime leads to increased overhead costs, lost productivity, lost customer satisfaction and sometimes even lost revenues and we know these are things you can’t afford to suffer from.

If you’re looking to integrate the IT services in your business, contact us today!

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