Estimates show the managed IT services market growing from $243 billion to over $354 billion between 2021 and 2026. Many companies are turning to managed IT providers rather than doing that work in-house because of the efficiency and cost-saving potential.
If you’re thinking about working with an IT services provider for your Tampa trucking company, there are a few particularly valuable services. Let’s look at the top managed services.
What Are Managed IT Services?
Managed IT services are provided by an outside company rather than an in-house IT team. If you choose the right managed service provider, they can handle all the same work as an in-house team would.
But outsourcing that work to an IT service provider means you don’t have to hire staff and you can scale up or down quickly if your needs change.
Top IT Services for Trucking Companies in Tampa
Managed IT support services can cover a wide range of tasks, depending on the expertise of the provider you’re working with. Some of the most important include:
- Backup and disaster recovery
- Help desk services
- Network security
- Software support
- Network storage
- IT strategy consulting
Backup and Disaster Recovery
Having an up-to-date, reliable backup of your company’s data is critical. Studies show that after suffering a serious data loss, 60 percent of companies close down within six months and 72 percent within 24 months.
Working with a managed service provider for your data backup needs helps ensure there are no gaps in your strategy. They’re experts in the field and can help create a bulletproof system to keep your data safe.
If something does go wrong, they’ll be able to help you recover your data so you’re up and running as quickly as possible.
Help Desk Services
Managed IT support providers offer help desk services for supporting your employees and customers. This can get handled in various ways including email support, a ticketing system, or live phone support.
Managed IT services keep their staff up to date with the latest trends and new technologies so you can count on your end-users getting the right answers, without having to spend a lot of money on training an in-house IT team.
Many providers also offer 24/7 support services so your users can get answers any time of the day or night. To offer this level of service in-house would mean dealing with all the added costs that come with keeping a business running 24/7.
If you work with any kind of sensitive information, network security is critical. And if you’re in a regulated industry like healthcare or finance, there might be compliance issues to consider as well.
Security is a cat-and-mouse game. Bad actors are constantly looking for new ways to get around security systems and your security team has to constantly watch for new threats. As soon as one attack vector gets blocked, another pops up.
Managed IT services spend a lot of time and money keeping their staff up to date on the latest threats. Working with a reliable provider means your network will be better protected against these attacks.
Along with help desk services, managed IT services can offer software support for specific applications. For example, if your business uses the Microsoft 365 suite of tools and applications, 1-800 Office Solutions provides complete support for those apps.
These services range from end-user support to IT consulting to help you plan and implement a complete software roll-out. The services go beyond what the software vendors typically provide as well as offering faster response times.
With so much global business happening online, the amount of data most companies have to deal with gets larger every year. That data needs to get stored somewhere.
Managed IT services provide various types of storage services. This could be an in-house network-attached storage system at your site, cloud storage solutions, or a combination of the two.
They’ll work with you to determine the best type of storage for your needs. You’ll get maximum efficiency at the lowest possible cost.
IT Strategy Consulting
If you don’t have an IT strategy in place or you need to update the one you have, an IT service provider can help you design an effective strategy. They work with many different customers across various industries, which gives them more insight than you typically get from in-house IT teams.
You could even treat a managed IT provider as a “virtual” CIO. Many companies don’t have the resources to hire a dedicated chief information officer internally.
How to Choose the Right IT Consulting Company
When you’re looking for a managed IT services provider, there are several key factors to consider, including:
- Choose a company local to your headquarters or offices so you’ll get faster response times
- Look for a provider that has experience in your industry
- Find a provider that can work with your existing infrastructure
- What kind of turnaround time can they offer for emergencies and general support needs?
- Look for a provider that can scale up or down as your needs change
Do your homework before choosing an IT service provider. Make sure you know what you’re getting into before you sign any kind of service contract.
Where to Turn for IT Support in Tampa
If you’re looking for managed IT services for your Tampa trucking company, 1-800 Office Solutions can help. We offer a range of managed IT services including all the top services we covered in this article.
Get in touch with us today to discuss your needs and see how we can help you optimize your IT infrastructure.