IT Management Services: What You Need To Know

1800 Office SOlutions Team member - Elie Vigile
1800 Team

Generally, your company performs different types of operations every day without worrying about interruptions, which means without using IT management services. The IT equipment, mainly the computers, are operating perfectly most of the time.

 You and your employees can connect to the email anytime and have access to all the files on the cloud. Therefore, until a problem arises, you don’t think about all of the IT issues your company has to deal with. This doesn’t mean that proper IT maintenance is not significant to you, it’s just that you or your employees are very busy dealing with other tasks in your company.

However, making a decision to use IT services as a part of your business plan may be very hard. Primarily, you need to resolve whether an IT company will be the right choice for your business in the long term and which IT service you should have to use.

IT Service

In this article, we will check the benefits, and learn more about the history and future of IT management services. So, let’s discuss and learn some things about IT management services together.

History of IT Management Services

As most of you know, IT Management services were not considered useful until the early 1990s. The main solution back then was really simple- “if it is broken, just fix I or replace it immediately. Therefore, this phenomenon is known as the “break/fix model”. 

This situation is due to the reason that back then there were still a lot of small companies that use computers and it wasn’t so unusual for the person who built your computer to also be the person who has served it. Nevertheless, at the beginning of the 21st century, the primary versions of IT management services have appeared, everchanging the industry intensely from the old “break-fix model”.

So, instead of waiting until clients started having issues, the managed IT services corporations began scheduling regular appointments to make sure that the operating systems and all of the applications were working properly. By the time, as automation became more common in each business department, the monitoring process became even more accurate and efficient for the IT companies.

Benefits of using IT management service

As we discussed previously, thanks to the managed IT services the businesses can subcontract every IT support they need to a third party of professionals. These IT experts are truly skilled, have the resources and time for full management of your IT infrastructure, and data storage needs. Therefore, by using a quality IT management service you will be provided with an efficient and profitable IT solution that is very flexible to support the needs of your company. Also, they will reconsider your needs regularly, to control whether the IT solutions in your company need to be upgraded or not.

We believe that with outsourcing an IT support team, all of your issues will be resolved very quickly. Now, let’s check together some of the benefits that IT management services have.

 One of the main benefits when it comes to managed IT services is the cost. However, the cost is the most obvious benefit when outsourcing IT providers. This is due to the reason that IT management services professionals have more experience, resources, and tools for dealing with any kind of IT issues that may occur.  The most professional managed IT providers offer 24/7 technical support, so if any technical problem occurs during off-hours, you have the security that it will be handled as soon as possible. Of course, they will proactively monitor the IT system in your company to prevent a problem from occurring in the first place.

IT management service

Other crucial benefits include a team of professionals with long experience and knowledge, that will help you increase company efficiency and productivity.

On the other hand, the disadvantage of outsourcing IT support providers will depend mostly on the quality of the service they offer. Also, the disadvantages may include unexpected costs or the conditions that are provided in the contract that was offered to you primarily Nonetheless, a stable and quality IT management service comes with regular system monitoring practices and dedicated 24/7 technical support.

Future of IT Management Services

When it comes to the future of these IT management services you are not able to predict it, but you can do a pretty respectable job forecasting based on the current trends. These days one of the particularly nasty trends is the increased number of hackers that use ransomware.

 Once ransomware is uploaded to your server, it starts to encrypt everything including all of the company’s confidential files and documents, and of course, the personal data of the company’s staff. So, in this situation, you have two possible options. The first one is to pay the hacker a ransom, which is explicitly presented in the form of invisible money called cryptocurrencies, and you are not sure if they are going to give you the encryption key or not. 

The other option is to clean your server and start over, losing all of your important files that your company possesses. At this moment, these are the only two options that you can choose unless your company has a complete backup of the system. However, with new technologies that appear on the market almost every day, there are new risks for your system’s security.


In conclusion, the best way to find reliable managed IT services is mostly through references from their existing clients. STheest thing you can do is search and check the reviews on their websites, Linked-in profiles, and other social media pages. 

We believe that professional IT support solutions will help to maximize your company’s efficiency and save you from any additional costs in the long term. Therefore, we strongly believe that one of your best solutions for improving and maintaining your IT infrastructure is the professional team of 1-800 Office Solutions Company. Feel free to contact us anytime, and we will provide you with any information you need regarding the services we offer.

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