About 1-800 Office Solutions
Keeping offices running since before the fax machine was obsolete.
We started in Orlando with one copier, a truck, and a phone number that spelled out a promise: 1-800 Office Solutions. The phone number still works, and so does the promise.
Doing the boring things consistently well.
What we do is boring on paper. Copiers, printers, toner, document scanning, phone systems, networks, firewalls, backups, the occasional "can you get into my email again, I locked myself out." What we've figured out is that doing the boring things consistently well is rare.
We don't have a favorite manufacturer. We'll happily tell you which one is wrong for your office, and why.
We carry Canon, Ricoh, Xerox, HP, Konica Minolta, Kyocera, Sharp, Toshiba, and Brother. That's not a marketing statement, it's how we stay honest: when the rebate isn't the reason, the right machine is easier to pick. It's a weirdly controversial thing to say in our industry, and we're fine with that.
Here's the part we want to be straight about: when you call, an assistant answers first to route you. It's fast, polite, and doesn't waste your time with a phone tree. When you email, a person reads it. When you use the form, it lands in a real inbox. No black holes.
Opinions we hold strongly.
These are the rules we run the shop by. They're not always popular with the rest of the industry. That's part of the point.
- 01Brand-neutral beats brand-loyal.
Ten OEMs on our roster. We'll tell you when a Canon is the wrong fit, or when the Xerox you've been sold is overkill. The right machine is the one that fits your volume, color mix, and workflows, not the one with the fattest dealer rebate this quarter.
- 02Fix the root cause, not the ticket.
If your printer jams twice a month, replacing the rollers is the easy fix. The real question is whether the paper is wrong, the humidity is off, or the machine is too small for your volume. We'd rather lose the service call and solve the actual problem.
- 03Transparent pricing or nothing.
No surprise overages. No "we'll have to check with the manufacturer" stalling. Per-page rate, per-month rate, what's included, what isn't. In writing. Before you sign. We've read the other guy's contract too and we know what to look for.
- 04The boring work is the whole job.
Toner deliveries before you run out. Patches on the Tuesday before the Wednesday ransomware campaign. That's the product. Everything else is marketing.
Offices that can't afford to go down.
Our customers share one thing: a copier jam or a network outage costs them real money and real trust. These are the people who call us most.
High-volume color, scan-to-DMS workflows, locked-down audit trails, confidential document handling. We know what "conflict check" means and why the scanner can't drop a PDF into the wrong matter folder.
HIPAA-grade device hardening, secure release print, locked trays, encrypted storage, and copier hard-drive wipe on lease return. The stuff the last vendor promised and never got to.
Cost-per-page that fits inside an annual budget, classroom-grade durability, and the kind of deployment that doesn't leave forty teachers locked out of printing on the first day of school.
Grant-friendly pricing, tax-exempt documentation handled correctly, and the patience to walk a volunteer board through the lease every three years. We've done it before, we'll do it again.
Wide-format plotting, oversized media, CAD workflow scanning, PDF-to-print color accuracy. Machines that handle vellum without chewing it.
One contract across all your offices. One invoice. One number to call. That's the whole reason to pick a national partner.
Ten manufacturers, one relationship.
We carry every major OEM. You deal with one team across all of them.
Say hi
Say hi.
Three ways to reach us, all of them end up with a person.