IT services that keep your business running, not just your tickets closed
Managed IT, infrastructure, backup, and consulting for businesses 25 to 500 seats. One contract, one invoice, one account team. SOC 2 evidence built into every plan.
No-pressure scoping call. A senior engineer replies, not a sales rep.
Five IT lanes. One account team. Pick what you need today, expand when you're ready.
Most clients start with co-managed or fully managed IT and add infrastructure, backup, or consulting as they grow. Every service runs on the same RMM, the same NOC, and the same ticket queue — so you never have to explain your environment twice.
A written 12-36 month IT roadmap mapped to your business objectives. Quarterly reviews with the CEO and CFO, budget forecasts, vendor consolidation plays, and the business case for every major investment.
Explore IT strategy → InfrastructureServers, networks, M365, identity, and cloud ops — monitored, patched, and supported 24/7.
Explore infrastructure → ResilienceVeeam, Datto, and immutable cloud backup with 15-minute RPO and tested restores every quarter.
Explore BDR → ConsultingDiscovery sprints, M&A IT diligence, cloud migration roadmaps, security reviews, and vendor selection by people who built the systems they're advising you on. Fixed-fee, time-boxed, deliverable-based.
Explore consulting →Onboarding, off-boarding, hardware procurement, and proactive monitoring. The day-to-day work that keeps people productive.
Explore IT support → SecurityM-XDR, SIEM, SOAR, EDR, email security, and cloud posture management run from our 24/7 SOC. Bundled with managed IT so detection, response, and remediation all happen on one ticket queue.
Explore cybersecurity →Three engagement models. Per-seat pricing. The CFO can model it before the next board meeting.
Every tier runs on the same NOC, the same engineers. The difference is how much of the IT department lives with you and how much lives with us. Most clients with one internal IT person pick Co-Managed. Most clients with no internal IT pick Fully Managed.
- 24/7 NOC monitoring
- Tier-3 escalation engineers on-call for your internal team
- RMM, patch management, EDR licensing & SOC monitoring
- M365 / Entra admin co-management with your team
- Quarterly vCIO touchpoint + roadmap update
- Vendor management for ISP, hardware, SaaS contracts
- Everything in Co-Managed
- Full M365 / Google Workspace administration
- Onboarding & off-boarding workflows handled by us
- Backup of endpoints + M365 mailboxes (90-day retention)
- Monthly business review
- Cyber-insurance questionnaire completed on your behalf
- Everything in Fully Managed across multiple entities
- vCIO embedded with your executive team
- M&A IT diligence & integration playbooks
- Multi-site network architecture (SD-WAN, ZTNA)
- Annual board-level technology review
- Project bench with reserved engineering hours each quarter
Every managed plan ships an evidence packet. Your auditor finishes in days, not weeks.
We map our managed controls to your primary framework on day one and deliver a quarterly evidence packet to your portal: control mappings, log samples, policy attestations, tested backups, and user-access reviews. Your team stops fighting spreadsheets. Your assessor finishes the engagement faster than they planned.
Honest answers.
What is the difference between co-managed IT and fully managed IT?
Co-managed means you keep your internal IT person or team and we plug in the gaps: 24/7 NOC, tier-3 escalation, vendor management, and project bench. Fully managed means infrastructure, M365, security baseline, vCIO. Most clients with 1-2 internal IT staff pick co-managed. Clients with no internal IT or with an outgoing IT manager pick fully managed.
Will you work with our existing software stack or do you force a rip-and-replace?
We work with what you have wherever possible. We support Microsoft 365, Google Workspace, Azure, AWS, GCP, on-prem Active Directory, Entra, Okta, Duo, Cisco, Meraki, Fortinet, SonicWall, VMware, Hyper-V. If something in your stack is end-of-life or unsupported by the vendor, we'll flag it in the assessment and propose a migration path with a budget — but we won't force it.
What does pricing actually include?
Per-seat pricing covers RMM and patch management, EDR licensing and SOC monitoring, M365 admin, backup of endpoints and M365 mailboxes, and quarterly vCIO review. It does not include net-new project work, hardware, third-party software licenses, or after-hours physical dispatch. Those are quoted separately at agreed hourly rates with no markup on hardware over 8%.
Do you handle compliance — HIPAA, SOC 2, CMMC?
Yes. Our managed stack maps to HIPAA, SOC 2 Type II, PCI-DSS, CMMC Level 2, NIST CSF 2.0, and ISO 27001. Quarterly we deliver an evidence packet pre-mapped to your primary framework.
What happens if we want to leave?
60-day written notice, no early-termination fee after the initial 12 months, full documentation handed over (asset inventory, network diagram, license inventory, runbook, M365 admin transition, backup chain handoff). We will also do a 30-day parallel run with your next provider at no charge.
Can you help with a Microsoft 365 migration or cleanup?
Yes. We do M365 tenant migrations (Google Workspace to M365, on-prem Exchange to M365, tenant-to-tenant for M&A), license rightsizing audits, security baseline hardening (Entra Conditional Access, MFA, anti-phishing, Defender), and Intune device management rollouts. Pricing is per-mailbox or per-device, fixed-fee.
Do you support remote and hybrid workforces?
Most of our managed seats are remote or hybrid. We deploy device management via Intune or Jamf, identity via Entra or Okta, ZTNA via Cloudflare or Cisco Duo, and endpoint security via SentinelOne or CrowdStrike. New hires get devices shipped pre-imaged with autopilot enrollment. Off-boarding is one ticket: account disabled, device wiped, license recovered, mailbox archived per your retention policy.
Find out what your IT is actually costing you.
Our free IT assessment looks at your current spend, your security posture, your backup readiness, and your M365 license fit. 30-minute scoping call, and a transparent quote if (and only if) it makes sense to engage.