Finding IT Support for Your Real Estate Company In Tampa
About 60% of businesses already use outsourcing to cut costs. If you’re looking for a way to reduce costs and boost your productivity, consider managed IT services. An experienced IT support company can benefit your real estate company in Tampa for years.
Not sure who to choose? Here are six tips for finding the best IT consulting companies in Tampa. With these tips, you’ll have an easier time narrowing down your options.
You can find a team of IT experts who have the distinct experience and expertise you need.
With their help, you can improve your IT infrastructure with ease. They can keep your business and customers’ private information secure. Their IT services could minimize unnecessary downtime, boosting your productivity, too!
Start your search for the best IT services with these six tips today.
1. High Availability
First, head online and make a list of potential IT support companies to research further. You can use the rest of these tips to narrow down your options.
Determine how large each company is, along with how many technicians they employ.
Before choosing managed IT services, it’s important to find a company with high availability. Ask each company how many clients they’re currently helping. Do they have enough technicians to offer around-the-clock support?
Ask each company about their response times, too. How long will it take for them to complete a ticket?
Try to find a large firm that can handle multiple clients at once. A smaller firm might struggle to respond to your tickets promptly. If you’re experiencing major IT issues, you might have to wait hours or even days for help.
Every second of downtime you experience can hurt your company’s reputation and bottom line.
Customers will notice if you constantly fall victim to IT issues. They might take their business elsewhere. They could even tell friends and family about their negative experiences.
If your company’s reputation plummets, you might struggle to attract clients in the future.
Instead, look for an IT company that has the manpower necessary to help your business promptly.
2. Years of Experience
There are over 882,000 IT tech support specialists across the US. Not every technician has the right experience or expertise for your business, though.
To narrow down your options, find a managed IT support company that has run and operated over the years. An established business won’t disappear overnight. It’s likely they’ve gained the respect of their clients over the years, too.
Ask the IT services company how many real estate businesses they’ve helped in that time.
Choose a company that has years of experience helping real estate businesses like yours. Determine how they helped these clients, too.
An IT team that has experience within your industry will understand your company’s unique needs and goals. They might have an easier time responding to those needs. An inexperienced team, on the other hand, might waste time troubleshooting your problems.
Ask if you’ll work with a dedicated IT services technician, too.
You don’t want to explain your business or problems during every call. That could waste your time and cause unnecessary stress. Working with a dedicated technician can save you time in the long run.
Ask about the technician’s experience. How long have they worked in IT? Do they specialize in helping real estate companies?
Ask about the technician’s credentials, too.
You’ll have peace of mind knowing an experienced technician is offering the managed IT support you need.
3. Levels of Support
Before choosing a managed IT services provider, look into each company’s levels of support. Take a moment to consider your real estate company’s goals. What kind of support do you need?
For example, you might decide pay-as-you-go support better suits your budget. You can find an IT team that offers a la carte services. Then, you’ll only pay for the help you need, when you need it.
Sit down with the IT consulting companies on your list and discuss your distinct goals. Will they develop a customized plan based on your needs?
They shouldn’t look at your real estate business like any other. Instead, the IT support company should develop a customized plan based on your needs.
4. The Right Services
Once you determine your real estate company’s goals and needs, you can determine which services will best benefit your business. Look for managed IT services that can accomplish your goals.
For example, maybe you want to start utilizing cloud computing. If your team is working remotely, look into communications tools. Maybe you want to update the technology you’re using this year.
Ask each company if they offer cloud backup services, VPS hosting, or other services based on your goals.
If they don’t meet your needs, scratch that company off your list.
Here are six challenges IT managed services in Tampa can help solve.
5. A Strong Reputation
Ask each IT support team for references. Try to speak with their real estate clients, if they have any.
Then, ask each client about their experience with the IT company. Is the client satisfied with the services they’re receiving? Have they experienced any issues while working with their managed IT support provider?
Find a company with a strong professional reputation.
Before choosing a managed IT services provider, ask at least three companies on your list for a quote. Make sure you have an itemized list of their services. Ask if the quote includes everything.
You don’t want to find out about unexpected expenses down the road.
Once you’ve gathered quotes from at least three businesses, compare the costs. Gathering three quotes can help you determine the average.
Don’t choose a managed IT services provider based on price alone, though.
Instead, take the time to review your notes. Find an experienced, capable team that can benefit your real estate business.
Choosing the cheapest option might do more harm than good. They might struggle to offer the help you need.
Start Searching: 6 Tips for Finding IT Support for Your Tampa Real Estate Company
Don’t rush to choose the first IT support provider you find. Instead, use these six tips to narrow down your options. Choose a managed IT services provider that can help your real estate company in Tampa.
They’ll improve your operations and benefit your bottom line.
Need help right away? We’re here for you.
Request a quote from our team today to get started.