How To Find A Quality IT Managed Service In Fort Lauderdale
About 60% of businesses use outsourcing to reduce their expenses. If you’re looking to cut costs this year, consider outsourced IT Managed Services in Fort Lauderdale. You can boost your productivity, protect your customers, and improve your bottom line.
Not sure who to hire? Here are seven tips that can help you find the best IT managed service in Fort Lauderdale. With these tips, you’ll have an easier time narrowing down your options.
You can find a team with the services, experience, and expertise you need!
Start your search for the best IT managed services Fort Lauderdale can offer with these tips today.
1. Look for a Larger Firm
To start your search, consider consulting your professional network. Talk to other business owners who have worked with a managed IT company. Ask about their experience.
Speaking with your professional network can help you narrow down your options. You can find an IT managed services provider other businesses trust.
Once you have a list of potential options, learn more about each company’s history.
You can start by checking their Better Business Bureau portfolio.
Consider how long each business has run and operated. A long-standing business has likely earned the respect of local businesses. It’s also likely that they’ve outlasted competing businesses in the area.
Consider how large each IT company is, too. How many technicians do they have on staff?
Then, ask how many clients they’re currently helping.
A larger company will have more manpower. More manpower means more availability.
If they’re juggling too many clients, however, they might experience delays. You could have to wait before someone responds to your ticket.
If there’s an emergency, you don’t have time to wait. Instead, choose a company that has the manpower you need. They’ll have an easier time meeting your IT needs as a result.
2. Determine Their Experience
There are now over 882,000 IT tech support specialists throughout the US. Not every company will have the experience and expertise you need, though.
First, ask if you’ll work with a dedicated technician. Working with the same technician every time can give you peace of mind. They’ll have a better understanding of your business and IT needs.
Then, learn more about the technician’s credentials.
How long have they worked in IT? Consider where they went to school as well. You can also ask if they have any specific certifications.
Choosing IT managed services Fort Lauderdale experts with years of experience will give you peace of mind. They’ll have an easier time meeting your needs and expectations. If they have inadequate experience, however, you could waste your time and money on their services.
Ask if they have experience working with businesses in your industry, too. Someone with experience in your industry will have a better understanding of your business.
3. Consider Their Levels of Support
Before choosing an IT managed service Fort Lauderdale businesses trust, consider the levels of support you need.
For example, you might want to choose a business that offers pay-as-you-go support. Otherwise, look for a business that offers a la carte options.
The company should help you develop a customized plan based on your company’s unique needs. If not, look elsewhere. You don’t want to pay for support services you won’t use.
4. Find Fast Response Times
The best IT managed services in Fort Lauderdale will have fast response times. Otherwise, you could have to wait around for support. Every second you wait could impact your bottom line and reputation.
Consumers could experience technical difficulties and get frustrated. You could start losing customers as a result. They might take their business elsewhere.
Meanwhile, there’s the risk that they’ll tell friends and family members about their negative experiences.
Don’t risk it. Instead, look for a company that prioritizes fast response times.
If there’s a problem, they’ll respond quickly to help you find a solution.
Consider looking for a company that offers 24-hour monitoring, too. They’ll react as soon as they recognize the issue. Their quick responses can help you get back up and running immediately.
5. Review Their Services
As you review each IT managed service provider, consider the services they offer. Make sure their services suit your company’s unique needs.
For example, do you need communication services? Maybe you want to move to the cloud this year.
Make a list of the services you need and the goals you want to accomplish. Then, ask each company how they can help you accomplish your goals. If they lack the services you need, scratch them off your list.
6. Ask for References
Every company will try to convince you that they offer the best IT managed services in Fort Lauderdale. You don’t have to take their word for it. Instead, ask each company for a list of references and reviews.
Speak with at least three of their current clients. If possible, speak with a client in your industry. Then, ask about their experience working with the company.
Has the client experienced any issues while working with the IT managed services provider? Would they recommend you choose someone else? If so, why?
Asking these questions can help you narrow down your options.
You can also find reviews on the company’s Better Business Bureau or Google My Business listings. Make sure they don’t have any complaints filed against them.
7. Consider the Cost
As you speak with each IT managed services provider on your list, ask for a copy of their contract. Get an itemized list of their services, too. If you agreed on anything verbally, make sure it’s in writing.
Having a written copy of your agreement can help you avoid any miscommunications down the road.
Get quotes from at least three local providers. Then, compare your options. Comparing local IT managed services in Fort Lauderdale can help you narrow down your choices.
Then, use the rest of your notes to make an informed decision.
Start Searching: 7 Tips for Finding the Best IT Managed Services in Fort Lauderdale
You don’t have to hire the first IT company you find online. Instead, use these tips to find the best IT managed services in Fort Lauderdale. With these tips, you’ll have peace of mind in your choice.
You can find an IT services provider ready to boost your business.
Want to work with the number one provider in Florida? We’re here to help.
Contact us today to get started.