Understanding Managed IT Services and Its Benefits to Business

1800 Office SOlutions Team member - Elie Vigile
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Nowadays, companies of all sizes and across all industries rely on technology to run their operations and deliver great customer service. And with the COVID-19 pandemic putting an even greater focus on the importance of digitalization, it is now more important than ever to choose the best technology available.

But cutting-edge technology is not enough: you also need expert people to look after it. Larger corporations can afford to hire in-house staff for this, but what about small ones?

Cue managed IT services. Do you own a small business, or are you a solo entrepreneur? Then you must learn about what managed service providers (MSP) offer and why they are important for you to work with one now. How? Just read on.

Managed IT Services

Managed IT Services: What Are They?

The answer is all in the name. Managed IT services means outsourcing your IT requirements to a company that specializes in technology management and maintenance.

But there’s more: your chosen MSP doesn’t simply install and manage your software and hardware tools. It is also in charge of a much broader range of crucial aspects.

For example, protecting the security of your data and systems, spotting any potential security threats and neutralizing them, and making sure that you are always running the latest and best software and hardware versions of your IT landscape.

Among the most popular types of IT services offered by an MSP are cloud computing, application and infrastructure management, storage, mobility, and technical support. Some MSPs also offer specialized services in global IT brands such as IBM, Microsoft, and SAP. This is particularly useful if you consider implementing a specific IT solution from one of these big names.

In a nutshell, managed IT services offer end-to-end, top-to-bottom IT management, maintenance, protection, and upgrade in one single package. And because a thriving business always relies on best-in-class IT, you want to pick the best and most skilled professionals to take care of your IT.

Why Should You Outsource Your It?

The benefits of outsourcing your IT requirements are many. First of all, it’s cost-efficient. Think about it: with managed IT services, you don’t need to hire and pay an in-house team. Added extras such as training, updates, and certifications are also not needed.

Not to mention how challenging it is, at the moment, to find great, experienced IT professionals to hire.

And if you own a small company, you are well aware of just how crucial it is to save money whenever you can. Managed IT services can be a fantastic way to enable you to achieve this.

Most managed service providers offer a pay-as-you-go type of fee, which means you are only paying for what you are using. The added bonus of this payment plan is its great scalability, which means that you can up or down your service requirements as you go.

Another great advantage of delegating your IT management to a team of experts is the fact that you (and your team) can get back to looking after the business side of things. When you have the peace of mind that your IT environment is in the skilled hands of professionals, then you can focus on your own tasks.

The third benefit of choosing managed IT services is the amazing protection they offer in terms of security. Your IT provider will, in fact, keep your systems under control and act quickly if they spot a threat. In addition to this, they will also put all the necessary and up-to-date security protocols in place.

This means that you will always pass any legal audit with flying colors. Those of you who operate in a highly regulated sector such as healthcare, finance, or insurance will know how vital this is.

In addition to this, a managed service provider should also offer 24/7 assistance (virtual or physical, or both). Whatever comes up, your trusted MSP is there for you and ready to get you out of trouble with their unmatched expertise.

Last but not least, if you opt for a locally managed service provider, you’ll no doubt receive even greater and more customized assistance. An IT service provider that is familiar with your area and has a strong local presence can turn into a real business ally for your company. And if you know that your IT partner has your best interest at heart, then you can drive your business forward with more confidence.

Get Ready to Partner up With the Right Managed Service Provider for You

Choosing to work with a managed service provider to deliver managed IT services is the best way to help your small business thrive and succeed.

Small business owners have a lot on their plate already, without adding the costly, cumbersome, and complicated burden of IT. So, why not let the real experts handle this and let you and your team get on with what you do best?

Hiring a managed services provider will enable you to save money, strengthen your security, and support your IT needs at all times.

If you know that your technology systems are in the safe hands of trusted professionals who care about your success, then you’ll be able to focus on activities that add value to your business.

Do you think that managed IT services might be the way to go for your company? Then come and check out what we can do for you — get in touch with us today.

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