The global budget for IT could reach $3.92 trillion this year. More businesses are recognizing the benefits of outsourced IT services. With managed IT services, you can boost your productivity, remain secure, and meet customer expectations.
Your ROI could improve as a result.
Are you searching for IT services for your engineering company in Miami? Here are seven tips that can speed up your search. Using these tips can help you find the best managed IT support around!
You’ll have peace of mind knowing an experienced team is working to help your engineering company.
Start your search with these seven simple tips today.
1. Look for a Local Team
First, head online and search for “managed IT services company near me.”
Many IT services like cloud backup and VPS hosting are completed remotely. However, you’ll have peace of mind knowing your providers are nearby. If you require someone on-site, you won’t have to worry about delays.
Choosing a local IT company will ensure you receive immediate service if you experience onsite issues.
Receiving immediate support is essential to your company’s success. Otherwise, you could experience downtime. The longer you experience IT issues, the more likely your customers will get frustrated.
They might decide to take their business elsewhere as a result.
Instead, choose a company that can arrive at your Miami engineering firm when you need help most.
2. Determine Their Size
Once you’ve found a few local managed IT service providers, head online to learn more about each business. Try to determine how many clients the company is currently helping. Then, determine how many technicians they have on staff.
Make sure the IT company can handle an organization of your size. If they don’t have enough engineers on staff, you might experience delays.
Take the time to learn about their support process, too.
For example, will you need to call them directly, or can you submit a support ticket online? Will you need to talk to a phone service first? An inefficient process might cause unnecessary delays.
Ask if you’ll work with a dedicated technician, too. Working with a single technician can make your life easier in the long run. You won’t have to explain the previous issues you experienced to someone new during every call.
Finding large enough IT consulting companies will also ensure the company can scale to meet your future needs. If your company grows, you’ll need more managed IT support. A smaller IT firm might struggle to grow with you.
Instead, find someone who is prepared to help you as your business experiences growth and change.
3. Consider Their Experience
Before choosing IT services, look at each company’s experience.
First, try to find a company that’s existed in the industry over time. A long-established business has likely won over its clients. It’s likely they’ve outlasted competing IT consulting companies in Miami, too.
Make sure their previous experience is relevant to your industry. Ask each company how many engineering firms they’ve helped in the past. How did the company help its engineering clients?
Asking about their previous clients will ensure the company has the know-how necessary to help your engineering business.
Before working with a dedicated technician, learn more about the technician’s experience, too. How long have they worked in IT? Ask if they’ve helped other engineering firms as well.
You’ll have peace of mind knowing someone with the experience and expertise you need is working to help your business.
4. Review Their Services
Take the time to review the managed IT services each consulting company offers. Make a list of the services you need. Determining the managed IT support you need can help you narrow down your options.
For example, you might want to consider switching to the cloud this year. Cloud computing can improve your team’s efficiency and productivity. Your ROI could improve as a result.
Otherwise, consider cybersecurity services.
Hackers are getting smarter and more resilient. In fact, a business falls victim to ransomware every 11 seconds. The cost of a data breach is about $150 million.
Cybercrime could cost the world $6 trillion by the end of this year, too.
If your engineering firm is attacked, clients might struggle to trust you with their private information. You’ll experience costly downtime, too. Instead, look for an IT consulting firm that offers the managed IT support you need.
They can safeguard your business and help you remain productive.
5. Ask for References and Reviews
Ask each company on your list for references and reviews. If you can, speak with the company’s engineering clients. Then, ask each client about their experience receiving the company’s IT services.
Did the managed IT services benefit their business? How so?
You can also find reviews online. Check out the company’s BBB and Google My Business listings.
It’s normal to find one or two negative reviews. If the bad comments outweigh the good, however, take your business elsewhere.
6. Look for Fast Response Times
Ask each company about their response times. A larger firm might have the resources needed to respond quickly to your needs.
Otherwise, you’ll experience unnecessary downtime. The longer you experience IT issues, the more likely customers will notice. Your clients might struggle to trust you in the future.
They could take their engineering needs elsewhere. Meanwhile, your brand’s reputation could plummet.
Instead, choose an IT firm with fast response times. If you ever need help, they’ll react right away.
You might want to find a business that offers 24/7 remote monitoring and management, too.
7. Review Their Contract
As you start narrowing down your options, ask three IT consulting firms on your list for a quote. Make sure they customize your plan based on your engineering firm’s distinct IT needs.
Then, compare your options. Use the rest of your notes to find the right managed IT support company for the job!
Start Searching: 7 Tips for Finding IT Services for Your Miami Engineering Company
Finding IT services for your engineering company in Miami doesn’t have to feel stressful. Instead, use these seven easy tips. With these tips, you can find a professional team you can count on.
Looking for 24/7 IT support in Miami? We can help!
Fill out our form today to discover how we can help your business.