Managed Print Services Provider: Is the Buzz Justified?

1800 Office SOlutions Team member - Elie Vigile
1800 Team

Managed Print Services Provider

Managed print services (MPS) have emerged as a pivotal solution for businesses aiming to streamline their printing processes. At its core, MPS is a service where an external provider oversees a company’s print environment. This includes everything from the printers themselves to the workflows and processes that surround them.

In recent years, the distributed workplace has seen a significant rise in the adoption of MPS. This surge can be attributed to the increasing need for businesses to optimize their printing costs, improve productivity, and ensure the secure handling of documents. With the integration of MPS, companies can efficiently manage their printer fleet, reducing wastage and ensuring sustainability.

According to a report by Xerox, the global MPS market is poised for substantial growth, driven by the need for businesses to automate and streamline their print management.

Managed Print Services Provider


Benefits of Managed Print Services

MPS offers a plethora of benefits, including:

  • Cost Savings for Businesses: One of the primary advantages of implementing MPS is the significant cost reduction. By monitoring printing costs and usage, businesses can identify wasteful practices and implement measures to cut down expenses.
  • Scalability and Flexibility: Whether you’re a small business or a large enterprise, MPS can be tailored to fit your needs. This scalability ensures that as your business grows, your print solution can adapt seamlessly.
  • Enhanced Security and Maintenance: With MPS, businesses can securely manage their print fleet. Features such as secure printing and scan-to-email ensure that sensitive documents remain confidential. Moreover, regular maintenance reduces downtime and ensures the longevity of the copier and printer fleet.
  • Streamlined Printing Solutions: MPS providers offer tools to streamline and automate workflows, boosting productivity. From simple tasks like copying and faxing to more complex operations like invoice processing, MPS can transform the way businesses handle documents.


Leading Providers of Managed Print Services

The MPS market is brimming with providers, each offering unique features and benefits. Here’s a look at some of the industry leaders:

HP Managed Print Services

Known for its robust print environment solutions, HP’s MPS focuses on sustainability, security, and enhancing productivity. Features include:

  • Automated toner replacement
  • Secure print release
  • Comprehensive print fleet management

Xerox Managed Print Services

Xerox stands out with its emphasis on print management and workflow optimization. Their services include:

  • Networked and non-networked printer monitoring
  • Streamlined invoice processing
  • Sustainability initiatives to reduce wastage

Canon Managed Print Services

Canon’s MPS is unique due to its focus on integrating with business workflows. Features include:

  • Advanced scan and fax solutions
  • Third-party software integration for enhanced functionality
  • Efficiently managed print and copy tasks

Kyocera Document Solutions Managed Print Services

Kyocera offers a holistic approach to MPS, ensuring businesses get the most out of their print environment. Their services encompass:

  • Toner recycling programs
  • Secure print solutions
  • Customizable user interfaces

Ricoh Managed Print Services

Ricoh emphasizes security, offering features like:

  • Secure mobile printing
  • User authentication for print tasks
  • Network security measures

Konica Minolta Managed Print Services

Konica Minolta focuses on enhancing business productivity. Their MPS includes:

  • Workflow automation tools
  • Print environment optimization
  • Real-time monitoring and analytics

Toshiba Managed Print Services

Toshiba’s MPS is known for its user-friendly features and robust support. Benefits include:

  • Automated maintenance alerts
  • Comprehensive print fleet management
  • Scalable solutions for businesses of all sizes

Lexmark Managed Print Services

Lexmark offers a comprehensive MPS solution that focuses on sustainability, security, and streamlining operations. Their services include:

  • Eco-friendly printing solutions
  • Advanced security protocols
  • Workflow integration tools

Managed Print Services are revolutionizing the way businesses handle their printing needs. By choosing the right MPS provider, companies can ensure cost savings, enhanced security, and improved productivity.


Is the Buzz Justified?

In the realm of business operations, Managed Print Services (MPS) have garnered significant attention. But is the buzz surrounding MPS justified? Let’s delve deeper.

Analyzing the Ratings and Reviews of Top MPS Providers

When it comes to determining the efficacy of a service, user reviews and ratings play a pivotal role. Top MPS providers like HP, Xerox, and others have consistently received positive feedback from users. High ratings are indicative of user’s satisfaction and the tangible benefits these services bring to an organization’s operations.

According to a comprehensive managed print services report by Xerox, the majority of businesses that have adopted MPS reported enhanced efficiency, reduced costs, and improved security. These findings are corroborated by the plethora of positive reviews from businesses that have integrated MPS into their operations.

The Impact of MPS on Business Operations

MPS goes beyond just managing your print environment. It’s a holistic approach that encompasses fleet management, document management, and digital transformation. By outsourcing these services offered by an external provider, businesses can focus on their core operations, leaving the intricacies of print management to the experts.

A significant advantage of MPS is the analytics it provides. Organizations can gain insights into their printing needs, device usage, and areas of inefficiency. This data-driven approach allows businesses to make informed decisions, streamline operations, and become more efficient.

Real-world testimonials highlight the transformative power of MPS. For instance, a mid-sized firm reported a 30% reduction in printing costs after adopting an MPS program. Another organization mentioned how the seamless integration of MPS allowed their staff to focus on core business goals, rather than troubleshooting printers and copiers.

Research from 1800 Office Solutions further emphasizes the positive impact of MPS on businesses. From reducing downtime to ensuring data protection, the benefits are manifold.

Real-World Testimonials and Case Studies

John, a procurement specialist from a tech firm, mentioned, “Our organization’s decision to adopt MPS was a game-changer. Not only did we reduce printing costs, but the analytics provided also allowed us to identify areas of inefficiency and address them.”

Another testimonial from Sarah, a manager at a finance company, reads, “The secure printing solutions offered by our MPS provider ensured that confidential documents remained just that – confidential. The added layer of security gave us peace of mind.”

These testimonials, coupled with numerous case studies, underscore the transformative potential of MPS for businesses of all sizes.


What People Also Ask

What are Managed Print Services?

Managed Print Services, commonly referred to as MPS, are services offered by an external provider to optimize or manage a company’s document output. The main components provided are needs assessment, selective or general replacement of hardware, and the service, parts, and supplies needed to operate the new and/or existing hardware. The provider also tracks how the printer, fax, copier, and MFP fleet is being used, the problems, and the user’s satisfaction.

How do MPS programs benefit businesses?

MPS programs offer a myriad of benefits to businesses. They help in reducing costs associated with printing, provide analytics to understand device usage, and ensure secure printing. By outsourcing print management to an external provider, businesses can also improve efficiency, reduce downtime, and focus on their core operations. Additionally, MPS aids in digital transformation, allowing businesses to transition from traditional printing to digitally managed document solutions.

Which are the top-rated MPS providers in 2023?

In 2023, some of the top-rated MPS providers include HP, Xerox, and Canon, among others. These providers offer comprehensive managed print services that cater to the diverse needs of businesses. From fleet management to secure printing and analytics, these providers offer a holistic solution to manage and optimize print operations.


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In the ever-evolving landscape of business operations, the significance of a robust managed print services program cannot be overstated. Leading providers like HP and Xerox have pioneered comprehensive managed print services that cater to the intricate needs of modern organizations. These services, offered by an external provider, are not just about managing your print needs but encompass a holistic approach to document management, fleet management, and digital transformation.

The user’s satisfaction derived from these services is evident in the positive feedback and reviews from businesses globally. Organizations have reported substantial cost savings, reduced inefficiencies, and enhanced security. The ability to remotely manage every printer, troubleshoot firmware issues, and ensure secure printing has revolutionized the way businesses approach their printing needs. This seamless integration allows staff to focus on core business goals rather than getting bogged down by the inefficiencies of outdated printing equipment.

Moreover, the analytics provided by these MPS programs offer invaluable insights into device usage, helping businesses identify areas of wastage and implement strategies to reduce printing costs. The consolidation of printers and copiers, coupled with mobile printing solutions, ensures that confidential documents remain secure, reducing the vulnerability to data breaches.

Furthermore, the services offered by an external provider go beyond just managing the print program. They optimize the entire print environment, ensuring that every aspect, from supplies management to data protection, is handled with utmost precision. This not only reduces costs and downtime but also empowers businesses to become more efficient.

In conclusion, as we navigate the digital age, the importance of a seamless, efficient, and secure print environment is paramount. With providers like HP and Xerox at the helm, organizations can rest assured that their printing needs are in expert hands, allowing them to focus on achieving their overarching business goals.

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