- Best for AEC, civil engineering, and architecture firms
- 26 second A1 print, 6-color pigment ink
- 2,400 x 1,200 dpi resolution, dual roll feed
Trade in your old large-format printer. Get up to $1,500 cash back from HP.
Authorized HP DesignJet, PageWide XL, and Latex dealer. We do the pickup, the decommission, the rebate paperwork, and the install. You sign one form and a check shows up.
No credit card. No obligation. Same-day reply with rebate amount in writing. White-glove pickup and decommission included on every trade-in.
What's my old printer worth toward a new HP?
Find your current printer category in the left column, your unit's working condition along the top. The rebate dollar bands show what HP credits you when you upgrade to one of the eligible new HP models below. Final amount confirmed in writing before you commit.
| Your current printer | Working & in service | Working but unused | Non-working / partial |
|---|---|---|---|
| Entry wide-format (24" inkjet) |
$500-$700into T1700 24"
|
$400-$600into T1700 24"
|
$300-$450into T1700 24"
|
| Mid wide-format (36-44" CAD) |
$900-$1,200into T1700 44" or Z9+
|
$700-$1,000into T1700 44" or Z9+
|
$500-$750into T1700 44" or Z9+
|
| Production / MFP (36"+ multifunction) |
$1,200-$1,500into T2600 MFP or PageWide XL
|
$900-$1,200into T2600 MFP or PageWide XL
|
$650-$950into T2600 MFP or PageWide XL
|
Bands shown are typical. Final rebate confirmed in writing after we see your serial number and condition photos. HP factory rebate, paid by HP, not by us.
The four HP DesignJets that qualify for Cash-In
Every HP unit in this list is in stock at our distribution center and qualifies for the trade-in rebate when paired with a qualifying old printer. Net price shown is your out-the-door cost after the maximum rebate is applied.
- Best for photo, fine art, proofing, and graphic design
- 9 HP Pigment inks, embedded spectrophotometer
- Pantone-certified color, gloss enhancer included
- Best for shared AEC offices that scan as well as print
- Built-in 36" CIS scanner, dual roll, 21 second A1
- HP SecurePrint, PIN release, AD integration
- Best for repro houses, sign shops, and high-volume CAD
- 30 D-size pages per minute, mono and color same speed
- HP PageWide tech, no scanning carriage to wear out
Quote to install in 14 business days, white-glove start to finish
Four steps. We do steps 1 through 3 entirely on our side. You sign one form, take one photo of the serial plate, and we handle the rest of the paperwork with HP.
You fill out the form on this page with your current printer make, model, and rough age. We come back the same business day with the exact rebate amount HP will pay, in writing, plus the net price on whichever new HP unit fits your workflow.
Day 1We file the trade-in claim with HP using your serial number, photo evidence, and decommission attestation. HP reserves your rebate amount for 30 days while we coordinate logistics. You sign one purchase agreement, no separate rebate paperwork required from you.
Day 2-4A 2-person team arrives with a lift-gate truck on your scheduled day. They crate the old unit, decommission per HP requirements, secure-wipe any internal storage, and remove all consumables. You get a certificate of disposal for your compliance records on the spot.
Day 7-10The new HP DesignJet is installed and network-configured by a certified HP tech, with operator training included. HP issues your rebate as a check or credit within 30 days of decommission verification. Choose whichever you prefer when you sign.
Day 12-14Will my old printer qualify? Quick yes-or-no.
If your unit checks the boxes on the left, you qualify for the full rebate band. If anything on the right applies, talk to us anyway. Most exceptions still get a partial rebate, just not the maximum.
What qualifies for the full rebate
- Wide-format inkjet 24 inches or wider, any manufacturer
- Currently in service or retired within the last 24 months
- Serial number readable on the original HP, Canon, Epson, Roland, or Mutoh nameplate
- Powers on and prints a test page (operator-approved condition)
- Ownership records available (purchase invoice or asset tag)
- You are buying a new HP DesignJet, PageWide XL, or Latex unit at the same time
- U.S. business address for pickup (lower 48 states)
What doesn't qualify (or only partial)
- Standard A4 office MFPs and laser printers (use our copier trade-in instead)
- Desktop photo printers under 24 inches wide
- Units with the serial plate destroyed, painted over, or removed
- Printers leased through another finance company with active liens
- Trade-in only, with no new HP DesignJet purchase attached
- Latex or solvent printers (HP runs a separate Latex trade-in program)
- Pickup outside the lower 48 states (Alaska, Hawaii, PR by special quote)
Everything else you need to know in writing
No surprises at install. Click any line to expand the detail. If a question isn't covered, the FAQ below or a 5-minute call with our HP team will close it.
Who pays the rebate & how it gets to you
HP Inc. is the payer on every Cash-In rebate. We file the claim on your behalf, but the funds come from HP, not from us. You can elect either of two payout methods on the purchase agreement:
- Check mailed by HP to your business address, typically 30 to 45 days after decommission verification
- Invoice credit applied to your purchase or first lease payment, processed within 5 business days of HP confirmation
Most customers pick the invoice credit because it lowers the financed amount on the new printer.
Decommission requirements (what HP needs from your old unit)
HP requires three artifacts to validate any trade-in:
- Photographs of the unit (front, rear, and serial plate close-up)
- Signed decommission attestation confirming the unit will not be re-sold or returned to service
- Physical evidence of decommission (we remove the printhead carriage and submit a photo to HP after pickup)
We collect all three during the white-glove pickup. You do not have to disassemble anything.
Eligible new HP models & rebate stacking rules
The Cash-In rebate is good against any HP DesignJet T-series, Z-series, T2600 MFP, or PageWide XL listed on this page. It does not stack with HP's Spring Promo or Volume Purchase Agreement discounts on the same unit. You get the larger of the two if both apply.
Rebate is on a per-unit basis. If you trade in two old units against two new HP DesignJets, you get two rebates.
Lease vs purchase: rebate handling
For outright purchases, the rebate reduces the invoice or comes as a check. For leases through HP Financial Services or one of our 4 partner lessors, the rebate is applied as a one-time credit on your first invoice (no impact to the monthly payment), or as a deduction from the equipment cost used to calculate the lease (lowers your monthly payment slightly). Your account manager will run both numbers for you.
What if my unit fails between rebate quote and pickup?
Your rebate amount is locked the day we file with HP. If your old printer dies in the gap between quote and pickup, your rebate may shift one band (for example from "working" to "non-working"), but it does not get cancelled. We have never had a customer lose a rebate due to mid-process failure of the trade-in unit.
Geographic coverage & pickup logistics
White-glove pickup is included at no extra cost in all 48 contiguous states. We use a national logistics partner with lift-gate trucks for any unit 36 inches or wider. Alaska, Hawaii, and U.S. territories require a custom freight quote, typically $250 to $600 added, but the rebate amount is unchanged.
Standard pickup window is 5 business days from the rebate-lock date. Expedited 48-hour pickup available at $185 added.
How a 6-person architecture firm took $1,200 off a new HP T1700
Our DesignJet T520 was 8 years old and the printheads were getting flaky. 1-800 Office Solutions came back the same morning with a written rebate of $1,200 toward a brand new T1700 44 inch. Two weeks later, the old unit was gone, the new one was installed and color-calibrated, and the credit was already on our invoice. Easiest equipment swap we have ever done.
HP Cash-In and Trade-Up: 8 most common questions
Which old printers qualify for the HP Cash-In rebate?
Any working wide-format or large-format inkjet printer 24 inches or wider, from any manufacturer, qualifies for the base rebate. That includes older HP DesignJets, Canon imagePROGRAFs, Epson SureColor T-series, and Roland or Mutoh wide-format units.
Non-working units may qualify for a reduced rebate; we evaluate them case by case during pickup. Standard desktop printers, A4 office MFPs, and laser printers do not qualify because the rebate is specifically for wide-format trade-ins.
How much cash back can I actually get?
Rebates range from $300 on entry-level trade-ins to $1,500 on production-class trade-ins. The exact amount depends on three things: the new HP DesignJet or PageWide model you buy, the category of the unit you trade in, and the working condition.
The lookup grid above shows the typical bands. We confirm the exact rebate in writing before you commit to anything.
Who pays the rebate: HP or 1-800 Office Solutions?
HP pays the rebate. It is a factory program from HP Inc., not a dealer discount. We handle all the paperwork on your behalf, including the trade-in claim form, photographic evidence of decommission, and the serial number registration. The rebate arrives as a check from HP or as a credit applied to your invoice with us, whichever you prefer.
How long does the trade-in process take from quote to install?
Most jobs run 10 to 14 business days end to end. Day 1 to 3: we confirm your trade-in eligibility and lock the rebate in writing. Day 4 to 7: we order the new HP unit and schedule pickup of the old one. Day 8 to 12: pickup, decommission, and physical removal of the old printer. Day 13 to 14: install and operator training on the new HP.
We can compress to 7 business days for urgent jobs at the same price.
Do I have to keep the old printer running until pickup?
No. If your old printer has already failed or is sitting in a closet, that is fine. Non-working trade-ins do qualify for the program, just at a reduced rebate level. We need photo evidence of the unit (front, back, and serial plate) and a signed decommission attestation, but the unit does not have to be running at pickup.
What does white-glove pickup actually include?
Crating, freight, decommissioning the unit per HP requirements, secure data wipe of any internal storage, certificate of disposal for compliance records, and removal of any consumables. You do not lift the old unit, you do not crate it, you do not arrange shipping. We send a 2-person team with a lift-gate truck for anything 36 inches or wider.
What is the cost of the new HP DesignJet after the rebate?
The DesignJet T1700 (24 inch) lists at $4,995 and lands at roughly $4,295 net of a $700 rebate. The Z9+ Pro 44 inch lists at $9,995 and lands at roughly $8,795 net of a $1,200 rebate. The T2600 MFP 36 inch lists at $11,495 and lands at roughly $10,495 net of a $1,000 rebate. The PageWide XL Pro 5200 lists at $24,995 and lands at roughly $23,495 net of a $1,500 rebate.
Lease pricing is also available, starting at $89 per month on the T1700.
Can I lease the new HP and still claim the trade-in rebate?
Yes. The HP rebate applies to outright purchases and to leases through HP Financial Services or one of the partner lessors we work with. On a lease, the rebate is typically applied as a one-time credit against the first invoice or the documentation fee, whichever you prefer. Your monthly payment is calculated on the post-rebate equipment cost.
Lock your HP rebate before quarter-end
Same-day written rebate quote, no obligation, no credit card. We confirm your exact dollar amount, the eligible HP model, and the install timeline in one reply.
- Real engineer reply, not a chatbot or sales-development rep
- White-glove pickup and decommission included on every trade-in
- Rebate amount locked in writing before you sign anything
- Honest answer if your unit doesn't qualify (you'll know in the first reply)
