Managed Cybersecurity for U.S. SMBs — MDR, 24/7 SOC, SLA-backed compliance
Managed detection & response, 24/7 security operations center, compliance evidence collection, and on-site incident response for businesses across all 50 states.
No credit card. Scan finishes in about 4 minutes.
Three lanes. One contract. Pricing you can send to the CFO.
Every tier runs on the same stack and the same SOC. The difference is how much compliance work we take off your plate, and whether we show up on-site during an incident.
- SentinelOne Singularity Control EDR on every endpoint
- 24/7 SOC monitoring
- Huntress-managed threat hunting on Windows + M365
- Monthly executive report + quarterly posture review
- KnowBe4 phishing training for all staff
- Everything in Essentials
- Evidence collection mapped to SOC 2, HIPAA, PCI-DSS, or CMMC L2
- Quarterly auditor-ready packet delivered to your CPA or assessor
- Policy templates: IR plan, AUP, data classification, BCP/DR
- Cyber insurance questionnaire completed on your behalf
- Everything in Compliance
- Annual tabletop exercise with your executive team
- Dark-web credential monitoring for your domain + exec aliases
- Quarterly external penetration test
We don't sell "compliance." We deliver the packet your auditor actually wants.
Every quarter we drop a ready-made evidence package into your portal: control mapping, log samples, policy attestations, tested backups, and user-access reviews. Your staff stops fighting spreadsheets. Your assessor finishes in days, not weeks.
Five questions. Honest answers.
Do you replace our internal IT team, or work with them?
Whichever you prefer. If you don't have internal IT we can be both, but the two pricing tiers above are security-only.
Can we leave without getting hostage'd on our data?
Yes. Every contract includes a data exit clause: within 30 days of termination we export your logs, configs, and compliance evidence to a format you choose (S3 bucket, encrypted drive, or API handoff to your next MDR). We keep nothing after day 60. This is in writing. Ask for a sample contract and check section 8.
What happens during a breach if we're over our retainer hours?
On the IR Retainer tier, the first 40 hours of any single incident are included. Beyond that we continue working at a pre-agreed $285/hr rate, invoiced monthly. We don't pause the response mid-incident to negotiate. On Essentials and Compliance tiers there's a flat $5,000 IR activation fee when an incident moves to P1, which covers the first 20 hours. Full rate card is in every proposal.
Can we see a sample SOC report before signing?
Yes, email sales@1800officesolutions.com and ask for the redacted quarterly report. It includes the executive summary, metric trends (alerts, incidents, MTTR), top threats observed, and quarterly compliance posture. You'll get it back under an NDA we'll send first.
Do you carry cyber liability insurance?
Yes, cyber liability and E&O, both through an A+ rated carrier. We name our clients as additional insureds on request. Certificate of insurance available for procurement.
Find out what's exposed before someone else does.
Our free external risk scan looks at everything an attacker can see from the open internet: exposed services, leaked credentials, expiring certificates, misconfigured DNS, and known CVEs on your perimeter. Takes about 4 minutes.