Managed Service Providers Face Escalating Ransomware Threats
Managed Service Providers (MSPs) are facing growing pressure as MSP cybersecurity threats continue to escalate, particularly in the form of sophisticated ransomware attacks. These threats are no longer occasional incidents but ongoing risks that demand constant attention and strong, adaptive security practices. Multiple reports and industry analyses have confirmed that MSPs, along with IT resellers, remain high-value targets for cybercriminals due to their access to sensitive client systems and data. This makes them a prime entry point for attackers seeking to breach larger networks through a single compromised provider. As a result, the demand for heightened vigilance and proactive, layered cybersecurity strategies has never been more urgent for MSPs. Investing in modern security tools, regular threat assessments, and employee training is now essential to staying resilient in the face of evolving cyber threats.
A recent survey by DNV Cyber indicates that only about half of professionals working in critical infrastructure feel confident in their visibility over security vulnerabilities within their supply chains. This lack of comprehensive oversight exposes MSPs to increased risks, as cyber threat actors continually seek to exploit endpoint weaknesses, inadequate cyber hygiene practices, and other vulnerabilities. The advent of artificial intelligence (AI) has further complicated the security landscape, enabling more sophisticated and relentless ransomware attempts.
Mark Appleton, Chief Customer Officer for Also UK, emphasizes the evolving nature of cyber threats: “Cyber threat actors are constantly looking to leak data, whether it be through endpoint weaknesses, unclean cyber hygiene practices, or just constantly wearing down businesses with relentless ransomware attempts.” He notes that AI has redefined security in many ways, presenting both challenges and opportunities for defense.
The CrowdStrike 2025 Global Threat Report highlights a significant shift towards malware-free attack techniques, placing additional pressure on the channel to bolster security measures. These sophisticated methods often bypass traditional antivirus solutions, making it imperative for MSPs to adopt advanced threat detection and response strategies.
Recent incidents underscore the severity of the threat landscape. For instance, the Kaseya VSA ransomware attack in July 2021 affected hundreds of MSPs and their clients, leading to widespread operational disruptions. The REvil group exploited vulnerabilities in Kaseya’s software, demanding a $70 million ransom to restore encrypted data. This attack had cascading effects, including the temporary closure of 800 stores of the Swedish Coop grocery chain.
In another notable case, the 2023 MOVEit data breach exploited vulnerabilities in Progress Software’s managed file transfer solution, compromising over 2,700 organizations and exposing the personal data of approximately 93.3 million individuals. The Cl0p ransomware group claimed responsibility, highlighting the systemic risks inherent in interconnected digital supply chains.
The financial implications of ransomware attacks are profound. According to a report by Netwrix, 51% of cyberattacks in the MSP sector lead to unplanned expenses to address security gaps. Additionally, 31% of MSPs that experienced attacks reported losing a competitive edge, compared to 20% across other industries surveyed. These statistics underscore the tangible business risks associated with inadequate cybersecurity measures.
To mitigate these threats, industry experts advocate for a multifaceted approach to cybersecurity. This includes maintaining regular system backups, promptly applying security patches to address known vulnerabilities, and implementing phishing-resistant multifactor authentication for company email accounts. The FBI also recommends reporting any ransomware attacks to the agency, as shared information can aid in combating these cyber threats.
The evolving threat landscape requires MSPs to adopt a proactive stance on cybersecurity. Investments in advanced security solutions, continuous monitoring, employee training, and collaboration with cybersecurity experts are essential components of a comprehensive defense strategy. As cyber threats become more sophisticated, the channel must adapt and fortify its defenses to protect both their operations and their clients’ interests.
In conclusion, the persistent targeting of MSPs by ransomware groups highlights the critical importance of robust cybersecurity measures within the channel. By acknowledging the evolving threat landscape and implementing comprehensive defense strategies, MSPs can better protect themselves and their clients from the escalating risks posed by cybercriminals.
