Advantages of managed print services: Unlock 3 Key Benefits
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Why Managed Print Services Are a Game Changer

1800 Office SOlutions Team member - Elie Vigile
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AI Overview:

This blog explains how Managed Print Services (MPS) cut printing costs, boost efficiency, and strengthen security by outsourcing all print devices, supplies, and support to one provider. Businesses typically save up to 30%, reduce IT print issues by 40%, and eliminate hidden expenses through proactive monitoring and automated toner replenishment. MPS also improves security with secure print release, encryption, firmware updates, and sustainable practices like duplex defaults and ENERGY STAR devices. Overall, MPS turns printing from a costly headache into a streamlined, secure, and predictable system.

Advantages of managed print services: Unlock 3 Key Benefits

Managed Print Services

Why Unmanaged Printing is Draining Your Business Resources

The advantages of managed print services are changing how businesses handle their printing needs. While you focus on core operations, printing costs can quietly consume up to 3% of total revenue, often without any tracking or control.

Key Advantages of Managed Print Services:

  • Cost Reduction: Up to 30% savings with optimized supply management and predictable billing.
  • Improved Efficiency: A 40% drop in print-related IT help desk calls.
  • Improved Security: Features like secure print release and data encryption.
  • Proactive Maintenance: Automated monitoring prevents downtime before it occurs.
  • Environmental Benefits: Rules-based printing can cut paper waste by 17%.
  • Simplified Management: A single vendor handles all equipment, supplies, and service.

If you’re dealing with toner shortages, frustrated IT staff, or scattered invoices from multiple vendors, you’re not alone. Managed Print Services (MPS) is the solution: outsourcing your entire print environment to a single provider. This partner proactively manages everything from equipment and supplies to service and support, giving you strategic print management instead of reactive firefighting.

This approach is a game-changer, saving companies significant money annually while freeing up IT teams for more critical projects.

 

Advantages of managed print services terms to know:

1. Drastically Reduce Your Printing Costs

One of the most compelling advantages of managed print services is the potential for dramatic cost savings. Companies regularly see 30% reductions in their total printing costs by changing chaotic, unpredictable expenses into a streamlined, manageable system.

Instead of juggling multiple vendors and surprise repair bills, you get predictable monthly billing that covers everything. An MPS provider helps you understand your Total Cost of Ownership (TCO)—the complete financial picture of your print environment—and optimizes every part of it. With single invoice simplicity, you no longer have to chase different vendors for supplies, service, and support. Everything flows through one trusted partner.

For deeper insights, check out our guides on How to Save with Managed Print and Tips to Lower Your Printing Costs.

Eliminate Hidden Expenses and Unpredictable Spending

Unmanaged print environments are plagued by hidden expenses. Unexpected hardware maintenance can cost over $100 per hour plus parts, wrecking your budget. Older, inefficient devices also drive up energy consumption; one university found they could cut power usage by over 50% by upgrading to energy-efficient devices through an MPS program.

Many businesses also tie up capital in overstocked supplies, with closets full of toner cartridges that may never be used. The biggest drain is often uncontrolled consumable costs. Color printing can be ten times more expensive than black and white, and without proper controls, these costs can spiral.

Managed print services restore budgetary control with comprehensive cost tracking and predictable billing. The typical 30% savings is money you can reinvest in growing your business.

Optimize Supply Management and Reduce Waste

Running out of toner kills productivity. Automated toner replenishment is a key advantage of MPS, where devices are monitored remotely and supplies are shipped before you run low. This just-in-time supply management ensures you have what you need without tying up cash in excess inventory, eliminating downtime and costly rush orders.

Quality MPS solutions also include toner recycling programs to properly dispose of empty cartridges. This is crucial, as is using genuine supplies to avoid equipment damage from counterfeits, an issue highlighted in the HP Fraud Alert.

Furthermore, since an estimated 17% of printed documents are pure waste, MPS providers implement paper waste reduction strategies like rules-based printing. A simple feature like “follow me” printing, which requires user authentication at the device, can reduce print volume by up to 30%, saving paper, toner, and electricity.

2. Boost Business Efficiency and Productivity

Imagine an office where everything just works. No frantic calls about jammed printers, no employees waiting for toner, and no IT staff pulled from important projects to fix a printer. This is one of the most transformative advantages of managed print services.

Relieved IT manager focusing on server rack - advantages of managed print services

When your print environment runs smoothly, your team can focus on what they do best. For small and mid-sized businesses, this shift from reactive problem-solving to proactive management is a game-changer. The numbers show dramatic improvements in workflow efficiency and reductions in downtime, but the real value is the peace of mind that comes from knowing your print infrastructure is managed by experts.

This change is especially beneficial for your IT department, freeing them to focus on broader technology needs. That’s why we offer comprehensive support beyond printing—learn more about Why Your Small Business Needs Our Managed IT Services.

Free Up Your IT Department for Strategic Projects

An estimated 40% of IT helpdesk calls are print-related. Your IT team’s time is consumed by printer issues—time that could be spent on cybersecurity, network improvements, or strategic initiatives. Printers require specialized knowledge that most general IT staff don’t possess, turning skilled professionals into part-time printer mechanics.

With an MPS provider, those interruptions disappear. Your IT team can finally focus on high-impact projects like network security, infrastructure upgrades, and software implementations that provide a competitive advantage. It’s about letting your experts be experts in their field.

Minimize Downtime with Proactive Fleet Management

A broken printer at crunch time kills productivity. Instead of waiting for problems, proactive fleet management uses remote monitoring systems to watch for early warning signs. We can often resolve issues remotely or schedule preventative maintenance during off-hours, so your team arrives to equipment that’s running perfectly.

When onsite service is needed, our Service Level Agreements guarantee fast response times from technicians in our service areas across Florida, Michigan, Georgia, North Carolina, Pennsylvania, and New York. In the rare case of extensive repairs, we can provide loaner equipment to keep your operations running. This proactive approach is a core part of our Commercial Copier Maintenance services.

Optimize Your Printing Infrastructure

Many businesses accumulate printers without a strategy, leading to an inefficient and expensive mess. The optimization process begins with a comprehensive assessment of every device and its usage patterns. This reveals underused devices and other redundancies.

Right-sizing your fleet is where the magic happens. We’ve helped companies reduce their device count by 80% by replacing single-function printers with capable multifunction devices. Strategic placement ensures equipment is located where it best supports workflows. Standardization to a single manufacturer simplifies supply ordering, training, and maintenance.

Finally, workflow analysis helps integrate your print infrastructure with digital processes, such as scan-to-email or secure print release. The result is a print environment that supports your business objectives. For help selecting equipment, see our guide to the Best Office Copiers for Small Businesses.

3. Open uping the Core Advantages of Managed Print Services: Security & Sustainability

In today’s business world, security and sustainability are top concerns. The advantages of managed print services extend beyond cost savings to address both of these critical areas, turning your print environment into a strategic asset.

Employee using keycard for secure print release - advantages of managed print services

The Security and Compliance Advantages of Managed Print Services

Printers are often the forgotten weak link in network security. As networked devices, they can be exploited by cybercriminals if left unsecured. Confidential documents like financial reports and client information are at risk.

Our MPS solutions integrate advanced security features to protect your data. Pull printing (or secure print release) requires users to authenticate at the device with a badge or PIN before documents are printed, ensuring sensitive information isn’t left in output trays.

We also implement comprehensive user controls to restrict access to functions like color printing or scanning. Data encryption protects information in transit, while automatic firmware updates patch emerging threats. At the end of a device’s life, we perform secure hard drive wiping to prevent data recovery.

For businesses in regulated industries, these measures are essential for HIPAA and GDPR compliance, providing the controls and documentation needed for audits.

Achieving Your Corporate Sustainability Goals

Environmental responsibility is good for the planet and your brand. One of the most significant advantages of managed print services is the ability to dramatically reduce your environmental footprint.

Rules-based printing is a powerful tool. Setting default duplex (two-sided) printing can cut paper consumption in half, and defaulting to black-and-white reserves color for when it’s truly needed. These controls can reduce paper waste by up to 17%.

By right-sizing your fleet and replacing older machines with modern ENERGY STAR certified models, the energy savings can be substantial. One university reduced its electricity consumption by over 50% after implementing our MPS solution. Device consolidation further reduces your carbon footprint by lowering manufacturing demand and energy use.

Our toner recycling programs ensure responsible disposal of used cartridges. We help you track and measure your environmental impact, providing concrete data on paper, energy, and waste reduction for your sustainability reports. Studies have shown that managed print services can deliver significant energy savings, with some organizations achieving over 50% reduction in power consumption through strategic fleet optimization.

4. How to Get Started with MPS

Convinced of the advantages of managed print services? Transitioning from a chaotic print environment to a streamlined one is simpler than you might think. The key is choosing the right Managed Print Services Provider who understands your industry and can scale with your business, whether you’re in Orlando or Charlotte.

The 4-Step Implementation Process

Our implementation follows a proven four-phase framework designed to minimize disruption.

1. Comprehensive Assessment: We conduct a thorough analysis of your current print environment, tracking actual usage patterns, identifying all associated costs, and mapping your workflows. This provides a complete health checkup for your print infrastructure.

2. Custom Solution Design: Using our findings, we design a balanced solution custom to your business. This might involve consolidating printers, relocating equipment, and designing security protocols and supply management systems.

3. Seamless Implementation: Our technicians handle everything from installation and software configuration to staff training. We work to minimize disruption, often scheduling installations during off-hours.

4. Ongoing Management & Optimization: This is what truly sets MPS apart. We continuously monitor your environment, proactively manage supplies and maintenance, and provide regular reports. We are always looking for ways to further optimize your setup as your business evolves.

Is MPS Right for Your Business?

MPS delivers the greatest value for businesses with multiple printing devices, especially across different locations like Atlanta or Philadelphia. If you have high or unpredictable print volumes, MPS brings much-needed visibility and control. Other strong indicators include frequent IT disruptions from printer issues and security concerns over sensitive information.

Businesses focused on cost reduction and sustainability also find that MPS aligns perfectly with their goals. However, very small businesses with minimal print needs might find in-house management more practical. Our Copier and Printer Contract Service can help you understand your options.

Understanding Potential Limitations

We believe in transparency, which includes discussing potential limitations. Some businesses worry about losing direct control, but a good provider maintains transparency through detailed reporting and collaborative planning. Contract commitments are another consideration, as MPS agreements are typically multi-year terms. It’s important to evaluate flexibility for future needs.

Service dependencies mean you rely on your provider’s response times. Quality providers offer strong Service Level Agreements and local technician networks—like our teams in Florida, Michigan, and New York—for rapid response. Finally, equipment ownership varies, as many MPS agreements involve leasing. If ownership is important, discuss purchase options during the design phase. Choosing an experienced, transparent partner is key to minimizing these limitations.

Frequently Asked Questions about Managed Print Services

Business owners often have questions about the advantages of managed print services. Here are answers to the most common concerns.

What are managed print services (MPS) in simple terms?

Think of MPS as having a dedicated expert take complete care of your office printing. Instead of you juggling vendors for equipment, supplies, and repairs, one partner handles it all. We become responsible for your printers, copiers, and supplies, ensuring your print environment works better while costing you less so you can focus on your business.

How much money can a business realistically save with MPS?

The savings are often substantial. We've seen companies reduce printing costs by up to 50% on paper and supplies. One of our clients in Tampa, Florida, cut their monthly spending by 27% while consolidating from eight vendors to just one. These savings come from eliminating hidden expenses like emergency toner purchases, excessive energy use, and wasted IT staff time.

How does MPS make printing more secure?

Your printers are network endpoints and potential entry points for cybercriminals. We implement secure print release, requiring employees to authenticate at the device before a document prints. This prevents sensitive information from being left in output trays. We also use data encryption for print jobs, perform regular firmware updates to patch vulnerabilities, and securely wipe hard drives when devices are retired, helping you maintain compliance with regulations like HIPAA and GDPR.

What is the biggest benefit of MPS for an IT department?

We give your IT team their time back. An estimated 40% of IT helpdesk calls are printer-related, consuming valuable hours that could be spent on strategic projects. When we take over print management, your IT professionals can focus on cybersecurity, network improvements, and other initiatives that drive your business forward. Our specialized technicians resolve issues faster, increasing overall business productivity.

Conclusion: Make Your Print Environment a Strategic Asset

The advantages of managed print services offer a pathway to transform an overlooked operational area into a competitive advantage. This guide has shown how MPS shifts your business from reactive firefighting to a proactive, strategic approach that supports growth.

If you started this article frustrated with unpredictable costs, IT staff bogged down by printer repairs, or security concerns, MPS addresses every one of these pain points.

  • The financial impact is compelling. Businesses can slash printing costs, eliminate surprise bills, and move to a single, predictable monthly invoice.
  • Your IT department gets their time back. They can focus on strategic projects instead of printer maintenance.
  • Security becomes a strength. Your printers are transformed into secure endpoints with authentication and encryption.
  • Your sustainability goals become achievable. You can measure reductions in paper, energy, and your carbon footprint.

We have helped businesses across the country—from busy offices in Charlotte and Atlanta to growing companies in Miami, Philadelphia, and Grand Rapids—find these advantages firsthand. We understand that every business is unique, which is why we create custom MPS programs that fit your specific needs, budget, and goals, whether you’re in Gainesville, FL or Lansing, MI.

The question isn’t whether MPS can benefit your business, but whether you’re ready to leverage your print environment as a strategic asset. Your competitors may already be enjoying lower costs and higher efficiency. It’s never too late to make the switch.

Ready to open up these advantages for your business? We’re here to help you on your journey.

Explore our Managed Print Services today and find how we can make your printing work smarter, not harder.