Copier and printer repair
Copier and printer repair for all major brands.
Tell us the brand and what's wrong. We connect you with a partner dealer who services that brand in your area, and they reach out to set up the repair. Free to ask, no obligation.
The problems offices ask us about most.
Paper jams
Jams that keep coming back, or paper that won't feed.
Error codes
A code on the screen you can't clear.
Print quality
Streaks, lines, smudges or faded pages.
Network and scanning
Can't print over the network, or scan to email stopped working.
- A partner dealer who services your brand in your area.
- Ask about the problem and the cost before you approve anything.
- Free to ask, no obligation.
Request a repair
Three steps to get it fixed.
- Tell us what's wrongThe brand, the problem, and where the machine is.
- We find the right dealerWe pass your request to a partner dealer who services that brand in your area.
- The dealer reaches outThey talk through the problem and the cost with you, and set up the visit.
How repair pricing works.
Every repair is different, so we don't post prices online. The dealer explains the cost with you.
A service call to come out
There's a set fee for the visit itself. It depends on how far the partner dealer is from your office.
Diagnosis
The technician finds what's causing the problem before any repair.
Parts, if needed
Some repairs need parts ordered. The cost depends on the part and the machine.
The machine's age
Parts for older machines, especially ones more than 7 years old, can be harder to find. That can affect the cost.
Tell us the brand, the age and what's wrong, and ask the dealer for the cost before you approve the repair.
If repairs keep coming back, compare a new machine.
See what your current copier is worth, or see an estimated monthly price for a new one.
Repair questions
How much does a copier repair cost?
It depends on where your office is, how old the machine is, and what's wrong. There is a fee for the service call, then the technician diagnoses the problem, and some repairs need parts ordered. The dealer explains the cost with you, so ask before you approve the repair.
Does it cost anything to ask?
No. Asking is free and there's no obligation. Ask the dealer for the cost of the repair before you approve it.
Do you work on every brand?
Tell us the brand and, if you know it, the model. We look for a partner dealer who services that brand in your area. Canon, Ricoh, Xerox, Kyocera, HP, Brother, Sharp, Konica Minolta and Lexmark are the most common.
We already have a service contract with another company. Can we still ask?
Yes. Start with your current provider, since the repair may already be covered. If you want to compare or switch, tell us on the form.
Should we repair it or replace it?
It depends on the machine's age, how often it needs repairs, and what a new lease would cost each month. If repairs keep coming back, it can be worth comparing. You can check your trade-in or see an estimated price for a new machine.
