Google Workspace Apps Explained: What Each One Does and Which Ones Your Small Office Needs

If you searched for "Google Workspace apps," you probably have a simple question. What do all these apps do, and do I need every one of them?

G Suite
March 7, 2020 8 min read ~1,719 words
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If you searched for “Google Workspace apps,” you probably have a simple question. What do all these apps do, and do I need every one of them?

For most small offices, the answer is no. A handful of apps do most of the work. The rest are nice extras you can pick up over time.

This guide explains each app in plain English, then shows you which ones to start with.

What is Google Workspace?

Google Workspace is a set of online business tools from Google. It used to be called G Suite. If you see older articles that use that name, they are talking about the same product family, though the apps and features have changed over the years.

The main idea is that your email, files, calendar, video calls and documents all live online and work together. Your team can open them from a computer, phone or tablet with a login.

A business account is different from a free personal Google account. With a business account, you can use your own company email address (like name@yourcompany.com). An administrator also controls the users, sharing rules and security settings. Which apps and storage limits you get depends on the plan you choose, so check Google’s current plan details before you buy.

The five core apps most offices use every day

Gmail: business email

Gmail is the email app. With a business account, your email uses your own company domain instead of a free address.

Why it matters for an office:

  • Your emails look professional to customers.
  • An admin can add or remove staff email accounts when people join or leave.
  • You can set up shared inboxes or group addresses, such as info@ or billing@, so more than one person can see and answer the same messages.
  • Search is fast, so you can find old messages quickly.

Google Drive: shared file storage

Drive is online storage for your files. Think of it as a shared filing cabinet that you can open from anywhere.

You can keep folders for each client, project or department. Then you decide who can view, comment or edit. You can share a link instead of attaching a large file to an email.

Drive also lets you open many common file types, such as PDFs, images and Office files, without installing extra software. Check which file types preview well for the files your team uses most.

Many offices also scan paper documents into digital folders. Many modern copiers and printers can scan to email or to a network folder. Check your device’s scan settings to see what it supports.

Google Meet: video meetings

Meet is the video calling app. You can host a meeting, share a link, and let people join from a browser or phone. You can share your screen to show a document or a presentation.

For a small office, Meet is useful for:

  • Client calls
  • Team check-ins
  • Interviews
  • Staff who work from home

If you remember Hangouts from the old G Suite days, Google has since moved its video and chat features into Meet and Chat.

Google Calendar: schedules everyone can see

Calendar keeps your schedule in one place. You can see when coworkers are free before you set up a meeting. You can also share calendars for things like a conference room, a company vehicle or a shared team schedule.

When you create an event in Calendar, you can usually add a Meet video link in a click. Guests get an invite by email and can reply yes or no.

Google Docs: documents you can write together

Docs is a word processor that runs in your browser. The big difference from traditional word processing is that several people can edit the same file at the same time.

Useful features include:

  • Comments and suggestions. Your team can leave notes without changing the text.
  • Automatic saving. You do not have to press save.
  • Version history. You can look at earlier versions and restore one if someone makes a mistake.
  • Sharing controls. You choose who can view, comment or edit.

Docs can also open and edit many Microsoft Word files. If you work with clients who send Word files, test a few of your own files first to make sure the formatting looks right.

Other Google Workspace apps worth knowing

These apps are useful, but you may not need them on day one.

  • Google Sheets is the spreadsheet app. Use it for budgets, schedules, lists, simple reports and shared trackers. Like Docs, several people can work in the same sheet at once.
  • Google Slides is for presentations. Your team can build a slide deck together and share it with a link.
  • Google Forms builds surveys and sign-up forms. Answers can flow into a Sheet, which is handy for customer feedback, event registration or internal requests.
  • Google Chat is for messages inside your company. It works for quick questions that do not need an email.
  • Google Sites lets you build simple web pages without coding. Some teams use it for an internal page with policies and links.
  • Google Keep and Tasks are for quick notes and to-do lists.

Some apps you may see in older articles, such as Google+, are no longer offered. Features and app names can change, so check Google’s current list when you plan your setup.

Which apps does a small office really need?

Here is a simple way to decide.

Start with these four:

  1. Gmail for company email
  2. Drive for shared files
  3. Calendar for schedules and meeting invites
  4. Docs and Sheets for documents and spreadsheets

Add these if they fit how you work:

  • Meet, if you hold calls with clients or have remote or hybrid staff.
  • Chat, if your team sends many short messages back and forth.
  • Forms, if you collect the same kind of information often.
  • Slides, if you give presentations or pitch to customers.

Skip these until you have a reason:

  • Sites, unless you want an internal page.
  • Extra add-ons or third-party apps that nobody has asked for.

The goal is not to use every app. The goal is for your team to stop emailing files back and forth, stop asking “which version is the latest?” and stop missing meetings.

How to get started without a mess

A little planning up front saves a lot of cleanup later.

  1. Pick one person to be the admin. This person manages users, passwords and sharing settings. Do not leave the admin login with someone who might leave the company.
  2. Set up your domain email. If you do not have a company domain yet, you will need one. Follow Google’s current setup steps for your domain provider.
  3. Make a folder plan in Drive. Decide on top-level folders (for example, Clients, Finance, HR, Operations) before people start saving files everywhere.
  4. Decide who can see what. Keep HR and finance folders limited to the people who need them.
  5. Turn on two-step verification. This adds a second check, like a code on a phone, when someone logs in. It is one of the simplest ways to protect accounts.
  6. Train people on a few habits. Share links instead of attachments. Use comments instead of sending new copies. Name files clearly.
  7. Move your old files over in stages. Start with active projects. You do not need to move everything in one weekend.

Keep security in mind

Cloud tools are only as safe as the way you set them up. A few basics help a lot:

  • Use strong, unique passwords and two-step verification.
  • Review sharing settings from time to time. Links set to “anyone with the link” can be forwarded to people you did not intend.
  • Remove access promptly when someone leaves.
  • Teach your staff to spot phishing emails.

If you do not have anyone in-house who handles this, a provider can help with setup, user management and security settings. Through our IT partners, we can arrange managed IT services for businesses that want outside help with the day-to-day.

Where printers and copiers fit in

Moving to cloud apps does not mean paper disappears overnight. Many offices still print contracts, sign paper forms and scan documents. The goal is to make the handoff between paper and digital easy.

Ask these questions about your office equipment:

  • Can the copier scan to email or to a shared folder?
  • Can staff print from their laptops and phones?
  • Who is responsible for setting up each new employee on the printer?

Your exact options depend on your device model and network, so check the device’s current settings or ask your provider. For more practical office guides, see our more how-to guides.

The short version

Google Workspace has a lot of apps, but a small office does not need them all. Start with Gmail, Drive, Calendar, Docs and Sheets. Add Meet when you need video calls. Add the rest when a real need comes up.

Set it up with one admin, a clear folder plan and two-step verification, and your team will be in good shape.

Frequently asked questions

Is Google Workspace the same as G Suite?

Yes. G Suite was the earlier name for Google's business apps, and it was renamed Google Workspace. The core apps, such as Gmail, Drive, Docs and Calendar, are still part of it. Some apps and features have changed, so check Google's current plan details before you choose.

Do I need Google Workspace if I already use free Gmail?

Not always, but a business account adds useful things. You can use your own company email address, manage staff accounts from one admin console, and set sharing and security rules. If you are a solo operator with simple needs, free tools may be enough for a while.

Which Google Workspace apps should a small office start with?

Start with Gmail, Drive, Calendar, Docs and Sheets. These cover email, shared files, schedules, documents and spreadsheets. Add Meet if you hold video calls, Chat if your team messages often, and Forms or Slides when you have a clear use for them.

Can Google Docs and Sheets open Microsoft Word and Excel files?

Generally, yes. Google Docs and Sheets can open and edit many Word and Excel files, and you can often download your work in those formats too. Complex formatting, macros or advanced formulas may not carry over perfectly, so test a few of your own files first.

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